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CUSTOMER CARE
BINDER & PRODUCT CARE
Simple tips to help protect your Crooked Creek products and keep your custom pieces looking their best.
CUSTOM BINDERS
CARING FOR YOUR BINDER
KEEP IT CLEAN
Wipe your binder gently with a soft, dry or slightly damp cloth. Avoid harsh cleaners, chemicals, and abrasive materials.
PROTECT THE ENGRAVING
Avoid scratching or scraping the engraved surface, and don't place heavy or sharp objects directly against the binder.
STORAGE
Store your binder in a cool, dry place away from excessive heat, moisture, and prolonged direct sunlight.
INTERACTIVE FEATURES
USING NFC & AR
NFC
Compatible products include an embedded NFC tag. Tap your phone near the NFC location to open the interactive experience. Avoid bending, puncturing, or heavily impacting the area containing the NFC tag.
AR EXPERIENCE
For the best AR experience, use your device in a well-lit area and keep the product's artwork clearly visible to your camera.
BLACK BINDERS
Black binders can include NFC functionality, but AR animation is currently unavailable on black binders.
WOOD ENGRAVINGS
CARING FOR YOUR ENGRAVED ART
CLEANING
Gently dust your engraving with a soft, dry cloth. Avoid soaking the wood or using household cleaners and chemicals.
DISPLAY
Keep wood engravings away from excessive moisture, extreme temperatures, and prolonged direct sunlight.
NATURAL WOOD
Wood is a natural material, so variations in grain, color, and engraving appearance are normal and make each piece unique.
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